Specialist – Inbound Chat – Customer Operations (Pune)
Specialist – Inbound Chat – Customer Operations (Pune)
Blog Article
We are searching for a results-oriented Analyst to join our growing Customer Operations team in Pune. In this role, you will be responsible for providing exceptional customer service through our inbound chat platform. You will resolve customer inquiries promptly, escalate complex issues to the appropriate team members, and participate in the optimization of our customer service processes.
The ideal candidate will possess strong communication and Job Opportunity: Analyst – Inbound Chat – Customer Operations at Eclerx Pune interpersonal skills, a commitment to customer satisfaction, and a results-driven mindset. Solid analytical skills and the ability to manage multiple inquiries simultaneously are also essential.
If you are excited about joining a fast-paced environment and making a significant impact on our customers, we encourage you to apply.
Looking for Inbound Chat Analyst in Pune! Work with Eclerx
Are you enthusiastic about providing exceptional customer support? Do you have great communication skills? If so, we encourage you to apply for the Inbound Chat Analyst role at Eclerx in Pune!
We are a fast-growing company that provides business process outsourcing (BPO). Our workforce is committed to delivering outstanding service to our clients.
As an Inbound Chat Analyst, you will be responsible for:
* Responding to customer questions in a timely and helpful manner
* Handling with customer problems
* Updating customer details
A great opportunity to become part of a growing team and make a real impact. We offer a rewarding salary and benefits package.
If you are interested in this opportunity, please submit your resume and cover letter to [email protected] .
Customer Operations Inbound Chat Analyst Role at Eclerx
At Eclerx, we're seeking a driven and talented Candidate to join our Customer Operations team as an Inbound Chat Analyst. In this role, you'll be the first point of Support for our valued customers, providing real-time assistance through our online chat platform. You will Resolve a wide range of customer inquiries, from Technicalsupport to billing questions and Service information.
Your exceptional communication skills and Critical thinking abilities will be crucial in ensuring positive customer experiences. If you thrive in a fast-paced environment and are passionate about delivering outstanding customer service, we encourage you to apply!
- Duties include:
- Promptly respond to customer inquiries via chat.
- Offer clear and concise solutions to customer issues.
- Maintain accurate records of all customer interactions.
- Work together with other departments to resolve complex cases.
Eclerx Pune Holds Openings for Talented Inbound Chat Analysts
Eclerx Pune is actively looking for talented and enthusiastic individuals to join our dynamic team as Inbound Chat Analysts. If you have a passion for customer service and an excellent ability to communicate effectively in written form, then this opportunity might be perfect for you.
- As an Inbound Chat Analyst at Eclerx Pune involves providing prompt and helpful support to our customers via live chat.
- You will resolving customer inquiries, handling technical issues, and ensuring a positive customer experience.
- We are looking for candidates who are highly motivated, have strong problem-solving skills, and are passionate about delivering exceptional customer service.
Submit your application if you are a team player with a excellent work ethic and a desire to make a difference. We offer a rewarding compensation package and a dynamic work environment.
Motivating Opportunity for Growth: Inbound Chat Analyst at Eclerx
Are you a enthusiastic individual with a talent for communication? Do you thrive in a fast-paced environment and enjoy solving problems? If so, then Eclerx has an remarkable opportunity for you! We are immediately seeking a talented Inbound Chat Analyst to join our growing team.
In this role, you will be the primary support for our valued customers via live chat. You will respond to inquiries in a timely and courteous manner, ensuring a seamless customer experience.
- Responsibilities include but are not limited to:
- Providing prompt and accurate responses to customer inquiries.
- Guiding users through online processes
- Maintaining a positive and helpful attitude
This is an opportunity to grow your skills in a dynamic environment. We offer a rewarding work culture and the chance to make a genuine difference. If you are ready to take on this challenging role, we encourage you to apply!
Jumpstart an Inbound Chat Analyst Career at Eclerx, Pune
Are you a passionate individual with exceptional communication skills? Do you excel in a fast-paced environment? If so, then investigate this exciting opportunity to join the team at Eclerx in Pune as an Inbound Chat Analyst.
As an Inbound Chat Analyst, you'll be the main point of contact for customers seeking assistance via our online chat platform. You'll offer efficient and informative solutions to their inquiries, guaranteeing a positive customer experience.
- Your role will require dialoguing with customers in a polite and friendly manner.
- Candidates will also be responsible for handling a spectrum of customer issues
- The company offers a stimulating work environment with opportunities for development.